A platform that uses AI to recommend the best times, formats, and messaging for social media posts based on audience engagement data.

We were able to increase our brand's visibility and presence by optimizing Buffer's ability to analyze the performance of our posts. This has allowed us to change our approach and achieve higher engagement results.

You can connect most of your social media platforms and create a schedule. It allows you to cusomize the posts so while they may be similar, you're putting something different on each platform.

Good for now with experience. I'm using buffer for my Freelance projects. Managing 1 brand with buffer with "Essential" Plan that costs 24$ per month for 4 Platforms. Easy to schedule and manage. Calendar option is a flex.

Buffer improves the process to work with the publication calendar. A really easy way to schedule posts in your different social media channels. Excelent analytic feedback and what I like most is the hability to republish content that you have already published but remember that you are unable to create threaded tweets unless you upgrade to a paid plan.

The software is a good-to-go software and quite easy to understand but initially while using and implementing all the tools and functions of the software. It confused our team regarding how to go further with the advanced scheduling and post-queuing but gradually we learned the process and worked on it flawlessly.

I am facing some issues regarding pinterest account. It gives glitches few times. My pinterest account does not gets connected some times. The time and date issue is also happening over here sometimes.

The dev on this sight is not good, I have had to contact customer service multiple times. The "analytics" aren't great and I still haven't been able to connect my instagram analytics. You don't even get all the features of just posting through specific apps, like polls, tagging, etc. I am not renewing my membership

Buffer used to be good until the developers insisted on carrying out a constant stream of what they call improvements, with the latest on or about January 20 totally screwing up the entire app. Worse, when the fault is pointed out to their customer service department they claim it's not urgent to fix despite it being patently obvious that the fault is due to them trying to get their application to do impossible tasks, and roll out excuses for the behaviour instead of accepting they're the ones who have screwed it up with poorly executing code.

they lost connection with social media platform all teh time and miss posting .. unreliable. also you can not add thimb nail to your videos

Hootsuite has enabled us to effectively plan, organize, and share our content. As a Digital Marketing Manager, I have been able to showcase our value on social media. Furthermore, the Amplify platform has empowered our sales team to confidently share content on their social channels, leading to an increase in website visitors and lead inquiries. The implementation of the platform was straightforward, and the customer support has been exceptional.

Hootsuite makes it very easy to schedule posts across multiple channels. I love the overall calendar view so I can make sure all our colleagues' posts are properly scheduled. I also love the inbox as it makes it easier to answer messages instead of going onto the channels directly. The team is very nice to work with and overall, my experience has been fantastic.

Posting each day is not stressfuul anymore, as I have the caption copied automatically and content downloaded at theat immediate moment to my gallery to upload at that moment. Its a smooth process that I can do without worry. The SEO-capabilities incorporated in the tool is super impressive!

I like several features. The primary social media posting options are easy to use. OwlyWriter AI helps when I have a writer's blog and want to create content for my business. The duplicate post button is very helpful when I want to share the same content a few times throughout the following month. The media library allows me to share other images with my content to easily freshen up my evergreen content.

Hootsuite is great from the perspective of being able to make changes and updates independently, without requiring an account manager to complete the changes. When support has been needed, the representatives are extremely helpful, approachable and responsive. The onboarding process was very positive, and overall quite seamless.

Was doing some investment work online with your company. Taking money and had the possibility of withdrawing but every time there was an issue either account frozen and first paid £200 to unfreeze. Then tried to withdraw but credit score reduced to below 100. Then tried to withdraw again, but had a time limit and now asked for over £1200 to unfreeze. Company owe me over £6000 and this is causing me sleepless nights. Would never use the company again.

I recently encountered an issue with Hootsuite's billing practices, which disappointed and frustrated me. I signed up for a trial but later cancelled, ensuring no charges would apply. However, despite my cancellation, I was still charged. I immediately contacted Hootsuite Support, hoping for a fair resolution and refund. However, I was disappointed to find that they offer no live chat or phone support—only email. This makes it extremely difficult to get timely assistance, especially for urgent billing issues.

Years ago, I signed up for a free trial on behalf of a client, expecting to pay $29/month afterward. At some point, I stopped using the service and believed I had canceled my membership. Turns out, my client was actually being charged $129/month the entire time—which then jumped to $250/month without my knowledge. No notifications, no warnings—just quietly draining money despite barely using the service.

Nightmare company. They cost thousands more than any other competitor, and offer nothing for the price. They lie, have almost no support for the thousands you pay. You can get a better product literally for free - for example from buffer. Want to cancel because they're so terrible? You can't. They're happy to take tons of money from people desperate to not be their customer.

Outdated with cut back support staff yet charging more. They are no longer leaders in the space, look at the newer options - they offer better features and value for dollars. Sprout got rid of our account manager and AU support teams, without telling us - we've been ghosted since before our contract was due to auto renew. So any questions around whether our plan was still the right level, if we needed the extras we were upsold, went unanswered. Despite breaching contract and taking away the local rep (which was the selling point) - they're refusing to terminate the contract until rollover time again. So obtuse, despite years of taking our money, so now lawyers are getting called in.